The following are a list of questions that are commonly asked by the public. If you have any further questions, that are not listed here please contact Council on (02) 6033 8999.

Animals What is the number for the pound? What do I need to do if my registered dog has died? What do I do about a barking dog? What are the fees for registering my cat/dog? I have moved house and need to change the address on my dog registration? How do I register my pet? Building I want to subdivide my land, how does this happen? I have built a new house and just moved in, how do I obtain a garbage bin? How do I lodge a Development Application? Environmental Management I have seen a tree on Council land and feel it is dangerous. What do I do? Housing Where can I register my property name? Rates What should I do if I am planning to be away when a payment is due? What payment options are there when I want to pay my Rates? When will payment for Rates be due? When can I expect to receive my Rate Notice? How does Council decide which category my land/property is in? What effect will the new valuation have on my rates? What if I don't agree with the land value of your property? Why has my land value changed? Why have I received a Notice of Valuation? My land is vacant but I am still being charged Water and Sewer Rates? How does Council calculate my rates? Why does Council charge rates? RTA Agency Can my phone call be put through to the Corowa RTA Agency Waste What hours does the Tip open? What happens if my bin is stolen or broken? What do I do if I need another bin? How much does an extra bin cost? How much are Tip fees? Water What payment options are there when I want to pay my Water Bill? When will the Water Usage accounts be posted? What are the current Water Restrictions?